If you tried to watch the new Netflix detective series Dept Q right after it came out, you might have noticed something strange. For about 19 hours after its premiere, all nine episodes of the show just vanished from the platform. It was a very confusing situation for many people who were trying to watch. Reports popped up on social media from frustrated viewers in the middle of their binges. It seemed like other Netflix shows were working fine in the US, which made the sudden disappearance of Dept Q even weirder.
Luckily, the show reappeared later that same day. Netflix did not say much about why it happened. This strange beginning was a bit like a cold case itself, a mystery that Dept Q's own team might have enjoyed solving. The show itself focuses on Detective Chief Inspector Carl Morck (Matthew Goode), a troubled officer who heads a new cold-case unit. This unit is meant to be a way to get good publicity for a police department that has faced a lot of problems. Morck was exiled to this unit in the building's old shower quarters after a shooting incident that left his partner, DCI Hardy (Jamie Sives), paralyzed and another young officer dead. Morck is a brilliant cop but a difficult colleague. His boss, Moira Jacobson (Kate Dickie), sees this new unit as a way to keep him out of her way.
But fate, or just good detective work, had other plans. Morck, along with his assistants Akram (Alexej Manvelov) and Detective Constable Rose (Leah Byrne), finds himself diving into old cases. The first season largely follows Department Q on its first big case. They are looking for Merritt Lingard (Chloe Pirrie), a successful prosecutor who vanished four years ago. She was last seen on a ferry heading to a remote part of the Scottish Highlands. The original investigation stopped, but Morck holds onto a small hope that she might still be alive. This hope drives the team to work hard, eventually leading to a dramatic conclusion.
Unpacking The Central Mystery Of Merritt Lingard's Disappearance And Her CaptorsExploring The Dark Secrets And Surprising Twists Behind Merritt's Four-Year Ordeal
The main case of Dept Q revolves around Merritt Lingard's baffling vanishing act. Initially, it seemed simple: she disappeared from a ferry with her brother William (Tom Bulpett), who has brain damage. People wondered if she fell, or if she was pushed. There was even talk about an argument with William before she vanished. Morck and his team, especially Akram, who is an IT expert and a Syrian expat with a mysterious past, start looking into every possibility. Akram strongly believes something is wrong. Merritt’s body never washed up and she was a powerful lawyer who could have made many enemies.
The team uncovers a few important clues. First, a man wearing a hat with a strange bird on it caught William Lingard’s attention. William drew this bird repeatedly. Through talking with the Lingards’ housekeeper, Claire (Shirley Henderson), and Merritt’s boss, Stephen Burns (Mark Bonnar), the team becomes convinced that Merritt was kidnapped, not just lost at sea. They also found themselves chasing a few false leads. Detective Constable Rose Dickson thought the bird William drew was a "boobrie," the name of Merritt’s father’s boat. But it was actually a cormorant, which turns out to be very important later on.
Another big red herring involves Stephen Burns and a wealthy businessman, Graham Finch (Douglas Russell). Before Merritt disappeared, she was the main prosecutor in Finch’s trial for his wife’s murder. Merritt failed to get a conviction. Morck and Akram found proof that Burns pressured his subordinate not to call a witness who could have won the case. Finch did not like the team poking around. He sent men to scare Morck’s stepson, Jasper (Aaron McVeigh). But this was all a distraction. Finch was a murderer and Burns was corrupt, but they had nothing to do with Merritt’s disappearance. The real answer is far more disturbing.
The truth about Merritt’s kidnapping comes out in the later episodes. Ailsa Jennings and her son, Lyle, are responsible. Merritt has been held captive for four years inside a special chamber in Mhor, near where she grew up. This mother and son believe Merritt was responsible for the death of Ailsa’s other son, Harry, who was Merritt’s ex-boyfriend. They want her to face the consequences. In reality, Merritt’s role in Harry’s death is very weak. Lyle also believed his brother Harry was still alive. It is a chilling detail that shows how disturbed Lyle is.
It was Lyle, not Harry, who assaulted William Lingard, leaving him with permanent brain damage. Lyle also used a fake identity. He pretended to be Sam Haig, a journalist Merritt was romantically involved with. The real Sam Haig was a reporter who covered crime and a climber. Lyle stole Sam’s identity, then killed him and threw him off a cliff to make it look like a climbing accident. Merritt told Lyle, thinking he was Sam, which ferry she was taking, allowing Lyle to kidnap her. The reason for the kidnapping was a twisted revenge, fueled by their shared past at a correctional facility called Godhaven, where Sam had injured Lyle's eye. Merritt's torture in the hyperbaric chamber, a form of their father's past abuse, was a cruel punishment.
The Climax Of The Investigation And The Unexpected Turn For Morck's Team

How The Case Concludes And What It Means For The Future Of Department Q
The final episodes of Dept Q lead to a tense chase to save Merritt before it is too late. Morck and Akram track down Lyle Jennings, who led them to an old warehouse belonging to the Jennings family company, Shorebird Ocean Systems (SOS). The company logo, a cormorant, was the same bird from William’s drawings. Inside, they found Detective Cunningham, the first person to look for Merritt, murdered. Lyle had killed him earlier. The pair then found Merritt in the hyperbaric chamber. Getting her out was not easy. Releasing her too quickly would kill her because of the air pressure difference.
As they tried to lower the pressure, Lyle appeared with a shotgun. Morck, in a moment that echoed the show’s opening, bravely stood in front of Akram and took a shot in the arm. This heroic act had a lot of meaning, especially after a season of Morck being sarcastic and dismissive towards Akram. Lyle moved to finish them both. But Merritt screamed from inside the chamber, distracting Lyle just enough for Akram to act. Akram threw a knife into Lyle’s neck, then grabbed the shotgun and shot him, killing Lyle. They were then able to lower the pressure, call for help, and get Merritt out alive.
Meanwhile, Ailsa almost got away. But as she drove her car onto the ferry leaving Mhor, police blocked her. Instead of being caught, she grabbed her pistol and shot herself. This was a dark end for her. The show also had another main storyline about the shooting that wounded Morck and left Hardy paralyzed. This mystery runs through the whole season. While some things are discovered, the police are not much closer to finding out who was behind that deadly shooting. Morck still believes it might have been an inside job because the dead officer, DC Anderson, had ties to a local crime boss and had suspiciously called in a fake wellness check to the house.
Despite this ongoing problem for Morck and Hardy, things in the department feel more hopeful. Three months after saving Merritt, Morck is back in Department Q, ready for a new case. Akram and Rose are with him. In a welcome surprise, Hardy has started walking again. The team is feeling good after solving a case that seemed impossible. They are ready for whatever comes next. It is a satisfying ending that brings a sense of closure to the main case while leaving a lingering mystery for the future.
Dept Q's Reception And Why Its Strengths Outweigh Its Occasional Absurdity

Looking At What Critics And Audiences Thought Of Netflix's New Crime Thriller
Critics have had interesting things to say about Dept Q. Some, like Slate, have called it "gorgeous, well acted, and preposterous." They praised the show’s looks, the strong performances, and the smart writing. However, they pointed out that the central mystery itself could be a bit silly. The idea of holding someone captive for four years in a hyperbaric chamber, just for revenge, might stretch belief for some viewers. The question of how the captors could afford to run such a setup without being noticed also came up. Despite these small logical gaps, the show manages to keep viewers engaged because of its character work and atmosphere.
The humor, the strong supporting characters like Akram and Rose, and the atmosphere of Edinburgh are often highlighted as the show’s best parts. Carl’s sessions with his psychologist, Rachel Irving (Kelly Macdonald), even become fun. Rachel often calls him out on his attitude, but her comments are often amusing. Carl’s old partner, Hardy, even mentors Rose from his hospital bed. He talks about how people leave "ripples" in the world, creating patterns that detectives can follow. This level of thought about detective work is not often seen in crime series.
The series excels at building a compelling team around Morck. Even though he is a difficult person, the chemistry between him, Akram, and Rose is a big draw. Their individual backstories and personal struggles add layers to the show beyond just the crime-solving. It is easy to see why fans and critics are hoping for more seasons of Dept Q. If future seasons can keep the strong characters and intriguing atmosphere, while maybe tightening up the more unbelievable plot points, the show could truly shine. For now, it is a solid watch that offers plenty of thrills and a cast you will want to spend more time with.